Privacy Policy

Bestseller Lab is a book-marketing agency built for authors who are serious about their success. We help writers, whether self-published or traditionally published, and across every genre, turn their books into bestsellers through strategy, not guesswork. We believe a great book deserves more than hope; it deserves a plan. So we pair sharp marketing strategy with hands-on execution across everything that helps a book succeed: positioning and messaging, author branding, launch strategy, visibility and PR, and growing a real readership. From the first idea to the final push, we partner with authors to give their books the best possible chance to be seen, read, and remembered. Protecting your privacy, and the confidentiality of your work, is part of that partnership. This policy explains exactly how we handle your information.

We only collect the information you choose to share with us, along with a little technical data that helps our Site run.

Information you give us:

• When you request a quote or get in touch: your name, email address, book title, genre, the service you're interested in, your budget range (if you choose to share it), and any message or details you send us.
• When you message us through our chat or contact form: the contents of those messages and anything you share in the conversation.

Information collected automatically:

• Basic technical details such as your device, browser, and how you use the Site (for example, through cookies or analytics), so we can keep it working well and keep improving it.

We never collect or store payment card details on this Site, we don't take payments here.

We use your information to: respond to your enquiry and prepare a quote; communicate with you about your project and our services; provide, manage, and improve what we do; keep a record of our conversations; and keep the Site secure and running smoothly. We do this on the basis of your consent (given when you contact us) and our legitimate interest in responding to you and running our business.

We store your information securely using trusted service providers, and we take reasonable steps to keep it safe. While no method of sending or storing information online is ever completely secure, we work hard to protect your data, and the confidentiality of anything you share with us.

We do not sell your personal information, and we never will. We only share it with: trusted service providers who help us operate (such as our website and database host, our email service, and our chat tool), and who handle your information on our behalf; and other parties where we are genuinely required to do so by law.

Our Site relies on a few third-party tools (such as our hosting and database provider, our email service, and our chat tool) and links out to our social media pages. These services have their own privacy policies, and we encourage you to read them.

We keep your information only for as long as we need it, to respond to your enquiry, deliver our services, and meet our legitimate business and legal requirements. When we no longer need it, we take steps to remove it, and you can ask us to delete it at any time.

You're in control of your information. Depending on the data protection laws that apply to you, you may have the right to: access the personal information we hold about you; ask us to correct or update it; ask us to delete it; withdraw your consent at any time; and object to certain uses of your information. To make any of these requests, just email us at bestsellerlabagency@gmail.com and we'll be glad to help.

Our Site may use cookies and similar technologies to work properly and to help us understand how it's used. You can manage or turn off cookies in your browser settings, though some parts of the Site may not work as smoothly without them.

Our services are intended for adults. We do not knowingly collect information from anyone under the age of 18. If you believe a child has shared information with us, please contact us and we'll remove it.

As our business grows, we may update this Privacy Policy from time to time. The "Last updated" date at the top always shows the current version, and if you keep using the Site after we make changes, you accept the updated policy.

Have a question about your privacy or the information we hold? We're always happy to help.

Bestseller Lab Email: bestsellerlabagency@gmail.com