Terms of Service

Bestseller Lab is a book-marketing agency built for authors who are serious about their success. We help writers — whether self-published or traditionally published, and across every genre — turn their books into bestsellers through strategy, not guesswork. We believe a great book deserves more than hope; it deserves a plan. We pair sharp marketing strategy with hands-on execution across everything that helps a book succeed: positioning and messaging, author branding, launch strategy, visibility and PR, and growing a real readership. Every author and every book is different, so we tailor our approach to your goals — and we're always honest with you about what it takes to get there.

Our Site is where you can learn about our services and request a quote or get in touch. We don't sell services or take payment directly on the Site. Every project is priced and scoped individually, based on your book and your goals. Requesting a quote isn't a binding contract — it's simply the start of a conversation. A working agreement begins only once we've both confirmed the details, scope, and any payment terms in writing.

When you work with us, you agree to: give us accurate, complete, and honest information; own — or have permission to use — any manuscript, content, or materials you share with us; and use our Site lawfully, and not misuse, copy, or disrupt it.

We respect that your book is your creation. You keep all rights to your manuscript and materials, sharing them with us for a quote or a project never transfers ownership to us. In return, everything on this Site that belongs to us, our words, design, branding, and logo, remains ours, and may not be copied or reused without our permission.

We treat your manuscript and any private information you share with us as confidential. We use it only to respond to you and to deliver our services, never anything else.

When a project goes ahead, we agree payment terms with you separately for example, by invoice or a secure payment method. Those agreed terms, including any deposit, refund, or cancellation arrangements, apply to that specific project and are set out clearly at the time.

Our Site and our work may link to or rely on third-party platforms, such as social media, online retailers, or other tools.

We always aim to deliver our services with genuine care and professionalism. To the fullest extent allowed by law, we are not liable for any indirect or knock-on losses arising from your use of the Site or our services. Where we take on a project, our total responsibility for any claim relating to it will not exceed the amount you paid us for that project.

Our Site is provided on an "as is" and "as available" basis. We do our best to keep it running smoothly, but we can't promise it will always be available or completely free of errors.

We may decline an enquiry, or pause or stop offering the Site, at our discretion. The sections covering ownership, confidentiality, responsibility, and these Terms in general continue to apply afterwards.

If a concern ever comes up, we'll always try to sort it out with you directly, openly, and in good faith first. These Terms are governed by applicable law, and nothing in them removes any rights you have that can't legally be taken away.

We may update these Terms from time to time as our business evolves. The "Last updated" date at the top shows the current version, and continuing to use the Site after a change means you accept the updated Terms.

Questions about these Terms, or anything else? We'd love to hear from you.

Bestseller Lab Email: bestsellerlabagency@gmail.com